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Frequently Asked Questions

  • What's the VESA?

VESA refers to the four circular threaded holes, positioned in a square/rectangular pattern on the back of your TV. The VESA size is simply the measurements in millimetres between the horizontal holes and then the vertical holes.

Please be sure to check that your TV has a compatible VESA with the chosen wall mount to allow for installation to take place. The TV could be within the size parameters of the mount, but have a different VESA that isn't compatible.

  • I've lost my instructions

Please find digital copies of the instructions for your wall mount here

  • How do I install my TV mount?

In order to help with the easy installation of our TV mounts, we have a video installation guide for every product which provides step by step instructions to get your TV mounted in no time. Please also refer to the instructions and contact our customer support team should you have any further queries. our installation videos can be found here

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